Terms of Service

Welcome to Viki. By using our website and placing an order, you agree to the following terms and conditions.

1. Orders

• Please make sure that all personal and delivery information provided when placing an order is correct.

• Orders are confirmed before being shipped.

• Viki reserves the right to contact the customer to confirm order details.

2. Product Information

• We make every effort to display products, colors, sizes, and prices as accurately as possible.

• Colors may appear slightly different depending on your device or screen settings.

• Product availability may change without prior notice.

3. Shipping

• Orders are usually shipped within 1–3 business days after confirmation.

• Delivery time may vary depending on the customer's location and the shipping company.

• If a customer refuses or does not receive an order after it has been shipped, the customer is responsible for the shipping cost only.

4. Prices & Payment

• All prices displayed on the website are in Egyptian Pounds (EGP) unless stated otherwise.

• Product prices may be changed at any time, but the price confirmed with an order will apply to that order.

• Payment methods available on the website will be shown during checkout.

5. Exchanges & Returns

• Exchange and return requests are subject to Viki's Exchange & Return Policy.

• Products must meet the conditions specified in that policy.

6. Website Use

• The website and its content, including images, logos, designs, and text, are owned by or licensed to Viki and may not be copied or used without permission.

• Viki reserves the right to update website content, products, prices, and these terms when necessary.

7. Contact

If you have any questions regarding an order or these terms, please contact Viki through the contact information provided on our website.

Last Updated: September 2026